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Statistics for Healthcare & Medical Video Marketing

  • Paul Sheeley
  • Jul 9, 2024
  • 2 min read

Updated: Jul 30, 2024


Video Marketing Analytics
Video Marketing Analytics

Video marketing can indeed help lower the average customer acquisition cost (CAC) for healthcare and medical practices. Here's how video content can be an effective tool for reducing CAC in the healthcare industry:


  1. Increased engagement and conversion rates: Adding videos to landing pages can increase conversion rates by up to 86%. This means more potential patients are likely to take action after watching a video, reducing the overall cost of acquiring each new patient.

  2. Improved website performance: Videos can attract 2-3 times more monthly visitors, quadruple time spent on site, and increase organic search traffic by 157%. This increased visibility and engagement can lead to more efficient patient acquisition.

  3. Enhanced understanding of services: 95% of video marketers report that video helps improve customer understanding of their offerings. In healthcare, clear communication about services and procedures is crucial for patient acquisition and retention.

  4. Higher conversion rates: Websites using video as part of their content marketing strategy have a 66% higher average conversion rate compared to those without video. This directly translates to lower CAC as more visitors convert to patients.

  5. Increased search engine visibility: Having a video on a website's homepage increases its chances of ranking on Google's first page by 53%. Better search rankings can lead to more organic traffic and lower patient acquisition costs.

  6. Building trust and credibility: Videos allow healthcare providers to showcase their expertise, facilities, and patient testimonials, which can help build trust and credibility with potential patients. This can lead to higher conversion rates and lower CAC.

  7. Addressing patient concerns: Videos can effectively address common patient questions and concerns, reducing the need for extensive one-on-one consultations before a patient decides to book an appointment. This streamlines the acquisition process and lowers costs.

  8. Improved ROI: 88% of video marketers report a positive ROI from their video marketing efforts. This suggests that the investment in video content can pay off in terms of more efficient patient acquisition.

  9. Influence on decision-making: 84% of consumers say they've been convinced to purchase a product or service by watching a brand's video. In healthcare, this could translate to more patients choosing a particular practice or treatment option.

  10. Reduced customer service inquiries: 43% of video marketers report fewer customer service inquiries after implementing a video strategy. This can free up resources and lower the overall cost of patient acquisition and onboarding.


By leveraging video content effectively, healthcare and medical practices can improve their online presence, engage potential patients more effectively, and ultimately lower their average customer acquisition cost. The ability of video to explain complex medical concepts, showcase facilities and staff, and build trust with potential patients makes it a particularly valuable tool in the healthcare industry for reducing CAC.


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